Shipping Info

 Although we ship within 24 to 36 hours (excluding holidays and weekends and disasters) of your placing your order please be aware if Covid is currently impacting your service area your package may be delayed. You may check the USPS website for service alerts here: Resident Weather Alerts - Newsroom - About.usps.com

If you would like updates, including your tracking number sent to you, be sure to use a valid e-mail when checking out. * PLEASE DO NOT add it in the notes. Also please add us as a contact so that you will receive our emails. 

Insured shipping is via USPS priority mail which is 2 to 4 days shipping days depending on you location. Everything is shipped from our location in Texas. Standard shipping is not insured, and we are not responsible for lost mail. If you receive free shipping on your order, we may choose the least expensive shipping method at our discretion. All items in stock will ship out the same business day or the next business day. 

Posted delivery times are an estimate, NOT a guarantee. Actual delivery time may depend on destination. Expect longer shipping times in peak seasons. 

We can ship to Hawaii and Alaska if you'll email us with your address and the items you'd like so that we can get a shipping quote.

Please email us at info@westernsoul.net for questions regarding shipping.