Shipping Info

 Although we ship within 24 to 36 hours (excluding holidays and weekends and disasters) of your placing your order please be aware if there is currently a situation impacting your service area and if your package may be delayed. You may check the USPS website for service alerts here: Resident Weather Alerts - Newsroom - About.usps.com

If you would like updates, including your tracking number sent to you, be sure to use a valid e-mail when checking out. * PLEASE DO NOT add it in the notes. Also please add us as a contact so that you will receive our emails. 

 Everything is shipped from our location in Texas. If you receive free shipping on your order, we may choose the least expensive shipping method at our discretion. All items in stock will ship out the same business day or the next business day. 

Posted delivery times are an estimate, NOT a guarantee. Actual delivery time may depend on destination. Expect longer shipping times in peak seasons. 

Please refer to the table below for international shipping times:

Shipping service Description
DHL eCommerce Parcel International Direct
  • Transit time is from 3 to 10 business days.
  • Ships to 37 countries and supports prepaid delivery duties and taxes.
  • Includes shipping insurance up to 100 USD.
  • Includes tracking and delivery information.
  • DHL eCommerce Parcel International Standard
  • Transit time is from 4 to 8 business days.
  • Ships to 220 countries but doesn't support prepaid delivery duties and taxes.
  • Includes shipping insurance up to 100 USD.
  • Includes tracking and delivery information.
  • DHL Express Worldwide
  • Transit time is from 1 to 3 business days, most likely closer to 3 days.
  • Ships to 220 countries and supports prepaid delivery duties and taxes.
  • Includes shipping insurance for either the current market value or 30 USD per kilogram.
  • Includes tracking and delivery information.
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    Please email us at info@westernsoul.net for questions regarding shipping.